Careers
Job Title:
Sales Associate
Reports to:
Store Operations
Essential Functions:
Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.
Pay Rate:
$13 - $15
Schedule / hrs per week:
20 hours a week, must be available on weekends
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Maintain in-stock and presentable store conditions
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Requirements:
- Sales Associate skills
- Proven work experience as a Retail Sales Associate or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English and basic Math skills
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Please submit resumes to shane@shopidentityboutique.com by Friday, October 9, 2020.