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      Job Title:
      Sales Associate 

      Reports to:
      Store Operations

      Essential Functions: 
      Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.

      Pay Rate:
      $13 - $15

      Schedule / hrs per week:
      20 hours a week, must be available on weekends

      Responsibilities:

      • Ensure high levels of customer satisfaction through excellent sales service 
      • Assess customers needs and provide assistance and information on product features 
      • Welcome customers to the store and answer their queries 
      • Maintain in-stock and presentable store conditions 
      • Remain knowledgeable on products offered and discuss available options 
      • Process POS (point of sale) purchases 
      • Cross sell products 
      • Handle returns of merchandise 
      • Team up with co-workers to ensure proper customer service 
      • Build trust relationships with customers 
      • Comply with inventory control procedures 
      • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

      Requirements:

      • Sales Associate skills 
      • Proven work experience as a Retail Sales Associate or similar role 
      • Basic understanding of sales principles and customer service practices 
      • Proficiency in English and basic Math skills 
      • Solid communication and interpersonal skills 
      • A friendly and energetic personality with customer service focus 
      • Ability to perform under pressure and address complaints in a timely manner 
      • Availability to work flexible shifts
      • High school degree; BS degree in Marketing or related field would be a plus
      BONUS: Photography skills, social media experience, stylist experience

      Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

      Please submit resumes to shane@shopidentityboutique.com by Friday, October 9, 2020.